Innkeeping can be dream come true

It was nearly 30 years ago when Brian and Mary Ellen Shields began to dream of operating a B&B like the best of those they visited. For them, the love of travel eventually led to the love of innkeeping at the Manor on Golden Pond in Holderness, New Hampshire.

When their two daughters graduated high school, the couple began their search in earnest for an inn to call their own. They knew they wanted to be in New England. Mary Ellen explains, “We have always enjoyed the change of seasons, the diversity of the Northeast, and most of all the freshness of the air and the beauty of the landscape.”

Their previous careers had prepared them well. As a senior manager for Procter and Gamble, Brian had traveled the world and experienced quality hospitality. He also had became skilled at fixing infrastructure problems and creating good management systems. Mary Ellen had been an accountant, an interior decorator, and a culinary school graduate, developing skills she now applies at the Manor.

“When we travel,” Mary Ellen says, “we enjoy having all the comforts of home with added pampering from our hosts. So we ensure that experience for our guests.” Brian enjoys serving the breakfast and acting as concierge for guests who are planning their days. Mary Ellen loves the pace of the evening diningroom and the satisfaction of serving guests a wonderful meal.

Together, they have improved and expanded the inn’s services and facilities, and they have developed a highly skilled staff. Their efforts, combined with the inn’s beautiful setting overlooking Squarm Lake, have earned the Manor many accolades. Now approaching their eighth year as innkeepers, Brian and Mary Ellen continue to relish their dream come true.

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