No skimpflation during your DINE getaway

Less is more graphicThe term “shrinkflation”, a term for spending more and getting less, was coined in a recent NPR article. The article portends, “It’s a situation where we’re paying the same or more for services, but they kinda suck compared with what they used to be. We propose a new word to describe this stealth-ninja kind of inflation: skimpflation. It’s when, instead of simply raising prices, companies skimp on the goods and services they provide.

The innkeepers at Distinctive Inns of New England (DINE) agree. In recent conversations they’ve agreed they’re seeing it on airplanes when hundreds of flights are cancelled and no amends are made for customers’ schedules.  They’re seeing it at Disney where parking lot trams have been sidelined causing people to walk more than a mile to get from the parking lots to the park, their not-so-happy-place by the time they get there.  And sadly they’re hearing about it at hotels that have replaced the complimentary hot breakfast with a pre-packaged and processed pastry and empty coffee urns.

One place, however, where travelers will not experience skimpflation is at the ten DINE inns.  Even at the height of the pandemic, when state guidelines put the kibosh on buffets and required contactless everything, service and culinary options still prevailed at DINE inns.  Innkeepers in DINE country won’t skimp when it comes to customer service.  Yes, there were shifts in how excellence was delivered, but DINE innkeepers never spared quality standards.  That’s still the case today.

2 breakfast dishes served at Grafton Inn VermontIn a recent blog posting entitled “DINE Innkeepers say “yes” to the guests”, we outlined how breakfast buffets have returned to some of the inns and complimentary wine and cheese receptions have resumed along with afternoon tea.  While the presentations of culinary items may be a bit more individualized, rest assured that the amenities you know and love during your romantic getaways will continue during your DINE inn stays.

The beauty of staying at an individually owned inn where the owner is almost always on premises is that attention is paid to the details.  Everyone knows it’s the little things that add up to a fabulous stay at a DINE inn.  From the bedside cookies to the specially crafted itineraries for guests, DINE inns are able to stay focused on the special touches that make the stay perfect.  No corporate one-size-fits-all-locations rules here.  The emphasis is on the guests’ experience.

Rabbit Hill Inn holding HUGS signWhether you call it “shrinkflation” or “skimpflation” the concept has the same result.  A skimped guest is a disgruntled customer who leaves the business unsatisfied.  DINE inns are uber-focused on guest satisfaction, and that’s what keeps travelers returning over and over.

Be sure to book directly with your favorite DINE inn for the best availability and rates.

In Maine:  Camden Maine Stay Inn in Camden and Inn at English Meadows in Kennebunkport.

In Massachusetts:  Harbor Light Inn in Marblehead, Deerfield Inn in Historic Deerfield and Captain’s House Inn in Chatham on Cape Cod

In Vermont:  Rabbit Hill Inn in Lower Waterford & Grafton Inn in Grafton

In New Hampshire: Manor on Golden Pond  in Holderness & Chesterfield Inn in West Chesterfield

In Connecticut: Inn at Harbor Hill Marina in Niantic

To photo: Tea time at Rabbit Hill Inn