Customer service is what makes DINE inns distinctive

By Marti Mayne

Customer Service quoteI’ve recently had the chance to experience good versus bad customer service at lodging properties and am now even more convinced it’s the remarkable customer service at the Distinctive Inns of New England (DINE) that make them … Read more

DINE innkeepers go the extra mile: Part II in our customer service series

Customer service at Distinctive Inns of New EnglandLast week we started our series on customer service at the 12 Distinctive Inns of New England (DINE) with tales of extraordinary service from innkeeper archives.  In last week’s blog entry we shared tales of helping guests find lost wedding … Read more